Destination Manager Italy

  • Destination Management
  • Remote job

Destination Manager Italy

Job description

About us

Smiler believes that valuable memories deserve to be captured in high quality. It’s our mission to achieve that on a global scale for everyone, everywhere. We are the world’s first on the spot photography marketplace that brings photographers and consumers together at tourist hotspots and other leisure locations. Imagine worldwide all those beautiful places where memories are created like museums, sports stadiums, concert halls, beach clubs, bars, theme parks and zoos. Smiler is globally one of the most ambitious and fastest growing scaleups to achieve international scale in lightning speed. Think about how Uber revolutionized taxi travel - that’s what Smiler is about to do for photography. We are already live in Dubai, Singapore, Australia, New Zealand, United Kingdom, The Netherlands, Germany, Spain and the United States - we’re going global - join us now. So let’s go!


What you will be doing in this role

We’ll be growing one of the biggest, diverse and international photography communities in the world. This is an exciting and varied role where you get to meet a lot of people within different venues. As our Destination Manager you’ll be the main contact person for the venues and the mama/papa bear to our Smilers. Who are based within a variety of cities around the world. You’ll be in charge of our onboarding process with venues, activating photographers at their beautiful places around the world and you’ll be responsible for managing and increasing the performance from the venues. You’ll be building loyal relationships with marketing and sales directors of valuable museums, beach clubs, theme parks, zoo’s and other spectacular locations. Bottomline you are responsible for all activation and performance metrics of a (regional) part of our photographer base.

About your team
We are a team of passionate people, who truly see the value in Smiler. So far, we’ve got an international base, with several different nationalities. We are learning from each other and together we make the biggest impact possible. We have lots in common - the most important thing being: we all love to smile, and we’re all avid travellers who see opportunity in places you wouldn’t necessarily immediately see. That’s also why we believe in working anywhere. We celebrate our adventurous travel passion by giving the freedom to work wherever you want. Made up of industry experts from all walks of life, you’ll be able to learn and teach. We want you for your expertise and insights. This is a team effort.


That means you won’t just be working together with our team of Destination Coordinators and Community Managers, being one Smiler team you’ll also get to work closely with our Business Development Team, Expansion Team and Training and Enablement Department.


Your key responsibilities

  • You’ll be the face of Smiler towards our venues. By welcoming them, building relationships and making sure performance of both the venue and the photographers are going well.

  • Smiler is a multi-sided marketplace with photographers and venues worldwide. After commercial teams have signed a new venue or other leisure location, you will be in charge of onboarding the client and start building the relationship.

  • You will manage the Destination Coordinators; they will be responsible for planning and managing available hotspots, scheduling in photographers, offering support via Intercom and reporting to venues regularly.

  • Being part of the city-rollout team to launch new cities all around the world.

  • It’s a numbers game! You’ll be analyzing photographer performance and keeping the Smiler team up-to-date on relevant performance data and our growth.

Job requirements

What you are able to bring to the table

  • You are a motivator with great communication skills: professional, friendly, empathetic, approachable, energetic and playful. Being a people's person you easily make connections with people from different backgrounds.

  • You’ll blow us away with your strong organisational skills and previous experience in planning and scheduling in a fast-paced startup environment.

  • Teamwork mindset by building and maintaining strong relationships and motivating others to achieve the common goal.

  • Unstoppable motivation to create the biggest social photographer community in the world by managing performance of our biggest venues.

  • You speak and write English and Italian fluently - if you are based in Italy even better! But we consider people from around Europe with a great background


Does this sound like that challenge you’re looking for?

Apply by clicking the apply button, fill in the online form, attach your CV and make a short (selfie) video to explain why you are the best hire for this role. If you have any questions, please feel free to contact us at careers@joinsmiler.com



Here’s what happens after you send your application:

You’ll receive an email confirmation confirming our hiring department has received your application. And an update will follow as to what the next stage of this adventure will be for you.